Description:
SUU Aviation is seeking motivated, professional, and student-centered leaders to serve as Connection & Orientation (C.O.) Pilots and Crew Chiefs. This position plays a vital role in the department's daily operations and directly contributes to student success and retention.
This role requires self-driven individuals committed to fostering a welcoming, supportive hangar environment and providing consistent, professional peer-to-peer mentorship.
The position offers a flexible schedule designed to complement academic coursework and flight/AMT lab commitments.
C.O. Pilots and Crew Chiefs are official representatives of SUU Aviation. As such, they are expected to uphold the highest standards of professionalism at all times. This includes:
- Maintaining appropriate professional attire consistent with departmental expectations
- Demonstrating respectful, mature, and solution-oriented communication
- Modeling integrity, accountability, and discretion
- Conducting themselves in a manner that positively reflects the SUU Aviation program
Responsibilities:
- Student Advocacy: Serve as a student-first advocate by addressing concerns promptly, providing premier customer service, and connecting students with appropriate campus and departmental resources.
- Hangar Tours & Outreach: Represent SUU Aviation as an official department ambassador by leading professional, engaging tours for prospective students, families, community members, and VIP guests.
- Administrative Support: Serve as the primary front-desk representative by welcoming visitors, answering phone and email inquiries, and managing incoming mail and departmental communications.
- Event Leadership & Coordination: Assist in the planning, coordination, and execution of student events designed to strengthen department culture, engagement, and community.
- Independent Operations: Manage assigned responsibilities with a high level of accountability, professionalism, and sound judgment while working autonomously.
- Student Communication: Maintain consistent, clear communication with students regarding lab progress, events, deadlines, and academic or professional opportunities.
- Mentorship & Relationship Building: Foster positive, professional relationships with students by providing peer mentorship, encouragement, and guidance throughout their training experience.
Qualifications:
- Academic Standing: Maintain a minimum cumulative SUU GPA of 3.0.
- Program Enrollment: Must be actively enrolled in a SUU Aviation Flight or AMT Lab and registered for at least 6 credit hours.
- Training Experience: Completion of at least one semester of training, with a minimum of two semesters remaining prior to graduation. Preferred two semesters completed.
- Technical Proficiency: Entry-level knowledge of Google Suite required; experience with Slate, Canva, and Adobe platforms preferred.
- Communication Skills: Exceptional interpersonal and professional communication skills, with the ability to interact effectively with diverse groups, including students, faculty, families, and guests.
- Professional Attributes: Demonstrated integrity, maturity, adaptability, and a positive attitude. Ability to manage changing priorities while maintaining composure and professionalism.
- Availability: Ability to commit to a consistent schedule of 10–20 hours per week, with occasional weekend availability for events.